What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Wanted to find out if you offered corporate pricing and what your data security policy is.

    Asked by Ilia Khan  on June 01, 2017 at 05:36 PM

    Hi - Hope you're having a great week!

     

    My first question is pretty self explanatory: what are the pricing options for a corporate account?

     

    Next, I would like to find out what happens to the submitted survey data that is captured. Does it get stored or is it routed to the emails we designate and that is it? Do you happen to have a document outlining your data security policies anywhere?

     

    Thank you,

    Ilia

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    JotForm Support

    Answered by Welvin on June 01, 2017 at 07:36 PM

    We have our regular plans here: https://www.jotform.com/pricing. If you are expecting more than 10, 000 submissions per month, you may opt in for the Gold Plan which allows you to receive up to 100, 000 submissions per month. 

    Note that we also offer an Enterprise solution, you can check and inquire here: https://www.jotform.com/enterprise/

    For our regular plans, all data are stored on our servers. You have the option also to receive submissions by email. 

    For the security, our forms are secured by default. All form's submissions are transmitted securely with a 256-bit encryption which means that data is encrypted during the transmission.

    We also have SSL certificate that uses SHA256 with RSA encryption https://www.ssllabs.com/ssltest/analyze.html?d=secure.jotform.com.

    We are Safe Harbor Certified, you can read more here: https://www.jotform.com/blog/140-Announcing-JotForm-s-Safe-Harbor-Certification.

    For payment forms, we are PCI DSS compliant. We have PCI Service Provider Level 2 certificate. We can provide you the document if you want to get a copy.

    For more information, you can check our privacy policy page: https://www.jotform.com/help/9-Privacy-Policy.

    Should you need any further information, please do not hesitate to contact us.