Address field not fillable in mobile device?

  • Cnelson0409
    Asked on June 1, 2017 at 10:18 PM

    The address suggestion wizard for some reason does not work when filling out the form on a mobile device. Please help.

    Address field not fillable in mobile device? Image 1 Screenshot 30

     

    Also, the submit button continues to shrink on the mobile version also. See photos. Address field not fillable in mobile device? Image 2 Screenshot 41
  • Charlie
    Replied on June 1, 2017 at 11:13 PM

    Hi,

    You are actually using the Autocompleted Address widget, the widget is failing not only in the mobile device field but also in a desktop browser, you can see on my screenshot below that there are errors:

    Address field not fillable in mobile device? Image 1 Screenshot 30

     

    This is happening because you have not set the Google API text box in your widget, here's a screenshot where to find it:

    Address field not fillable in mobile device? Image 2 Screenshot 41

    In that widget wizard, you need to set the Google Maps API Key text box. Follow the instructions mentioned in that widget on how to obtain your API key for Google Maps.

     

    For the issue with the submit button, I have opened a separate thread for it. Please refer to this link instead: https://www.jotform.com/answers/1161224. We will address that issue there accordingly.

    Thank you.

  • Cnelson0409
    Replied on June 4, 2017 at 2:24 PM

    Thank you, it worked.

    But for some reason the information entered into the address filled does not flow to the table in the autoresponder or excel submission. The only information that appears is City, State, Postal code, and Country. Please advise. 
  • jonathan
    Replied on June 4, 2017 at 5:25 PM

    We will resolve the new question on a separate thread here https://www.jotform.com/answers/1162993

    Thanks.