What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cancelled my subsription over a month ago, probably longer..you billed my credit card after that and credited back to me..now you've done it again

    Asked by james on July 24, 2012 at 08:39 PM


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    JotForm Support

    Answered by idarktech on July 24, 2012 at 08:54 PM


    I've found some records but we need it to be verified. Can you please send your query to our support email for verification discussions? You are login as guest here so we can't set this private for you as it may not be viewable by you when the thread in no longer in public mode.

    Please send it here: jotformsupport@gmail.com

    Thank you.