What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to talk to someone regarding canceling my subscription

    Asked by topsolutions on June 02, 2017 at 08:56 AM

    I have  two account with Jot Form and need One for the premium account and one for the bronze account.  I would like merge my form from the premium account to the bronze account.  Please contact me to further discuss. 410 676-3730 or 443 799 8917.


    Your Immediate Attention would be greatly appreciated.


    Ms. Shirley Washington



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    JotForm Support

    Answered by Kevin_G on June 02, 2017 at 09:52 AM

    We can help you moving the forms  over and cancelling your subscription, I have checked the account you used on this thread and I can see it is the bronze one, we will need to get the request of the forms transference as well as the cancellation from the other account. 

    Could you please log-in into that account to request the transference and cancellation? 

    You could open the thread here: https://www.jotform.com/contact 

    Also, do not forget to provide which forms  you want to get moved, in case that you only need some forms. 

    We will be glad to help you.