What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my forms are gone?

    Asked by infoolbc on June 02, 2017 at 12:39 PM

    We had template forms for Vacation Bible School. Our forms are missing. Can you help us get them back?? Please???

    Page URL:
    http://oaklawnbible.org/

  • Profile Image
    JotForm Support

    Answered by Nik_C on June 02, 2017 at 01:02 PM

    I checked your account and it was marked as DORMANT, and that happens when the account is not used for a long time. I activated your account and checked it, but there are no forms there. 

    But I found another account that you accessed from the same IP address, it's with the username: youthguyolbc.

    And I found these forms there:


    http://www.jotform.us/form/51585101782151

    http://www.jotform.us/form/61676989701168

    Let us know if you have further questions.

    Thank you!