Form is spammed by a bot

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    Asked on June 02, 2017 at 02:18 PM

    Help :) My account got spammed and suspended? I'm at my 'max' but it was actually a spammer that found my jotform. How do I reactivate my account (without paying more because they weren't authentic submissions) and how do I prevent this from happening again?

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    Answered on June 02, 2017 at 03:46 PM

    Thank you for contacting us.

    We have banned the spammer's IP address and reset your monthly submissions counter.

    Please get back to us if you notice the issue again.