PDF Fillable Form: Label for check box field is not properly displaying.

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    Asked on June 02, 2017 at 02:24 PM

    This is what happens when I create a PDF of my form:  

    - lose background color

    - some of the wording stacks on top of each other


    I've Created a PDF before and this has not happened.  Can you help?

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    Answered on June 02, 2017 at 04:40 PM

    Apologies for the inconveniences this may have caused to you. 

    I have checked the issue on my end and I can see the issue with the fields labels, it seems to happen with check boxes on my end, I will forward this thread to our second level so our developers can take a look on it. 

    I would also suggest you to check this guide about PDF fillable forms so you know which fields are not available on PDF forms: JotForm-Fillable-PDF-Creator-With-All-Points

    We will let you know as soon as we get any update about it. 


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    Answered on June 02, 2017 at 07:11 PM

    Thank you!