What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PDF Form: text is overlapping on Multiple Choice field.

    Asked by kennymollitor on June 02, 2017 at 02:53 PM

    is not uploading in PDF properly tried on multiple PCs 

    Page URL:
    https://www.jotform.com/kennymollitor/order-tech-form

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    JotForm Support

    Answered by BDAVID on June 02, 2017 at 05:19 PM

    Are you trying to create like an approval workflow, so the form can be filled out by two different people? If that is the case, you may implement the following workaround: https://www.jotform.com/help/432-A-General-Approach-on-Building-an-Approval-Process-Workflow 

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    Answered by kennymollitor on June 05, 2017 at 04:43 PM
    now when I ADDED THINGS AND download the pdf version it made it look like
    the image attached on all of the multiple choice items
    ...
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    JotForm Support

    Answered by BDAVID on June 05, 2017 at 06:11 PM

    The screenshot was not attached, please load the link of this thread in your browser: https://www.jotform.com/answers/1161975 

    Then upload the screenshot:

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    Answered by kennymollitor on June 06, 2017 at 03:11 PM

    uploaded screenshot 

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    JotForm Support

    Answered by BDAVID on June 06, 2017 at 04:28 PM

    I see what you mean, in the PDF version, the text is overlapping in your Multiple Choice field:

    I have forwarded this to our back-end team. You will be notified via this thread when this gets fixed.

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    Answered by kennymollitor on June 07, 2017 at 09:43 AM
    ok how do we fix this issue
    ...
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    JotForm Support

    Answered by BDAVID on June 07, 2017 at 11:04 AM

    This issue has been reported to our developers. You will be notified via this thread when they fix it.

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    Answered by JIMARK on June 22, 2017 at 06:38 PM

    I am getting a similar problem: text overlap when I try to create a PDF form. PLease let me know if this is fixed. 

    https://form.jotform.ca/71727140754254

     

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    JotForm Support

    Answered by BDAVID on June 22, 2017 at 06:46 PM

    @JIMARK, your question will be addressed on the following thread: https://www.jotform.com/answers/1181385 

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    JotForm Support

    Answered by Rose on July 18, 2017 at 09:32 AM

    We are sorry for this inconvenience. 

    There might have been so many things which cause this problem. Mainly, if there is any injected CSS or if there is any field shrinked or if the form height does not fit the A4 paper size, the PDF form could have this problem. So, we strongly suggest you to clone your form to make following changes on your form in order to get a PDF without problem. 

    1. Clone your form

    2. Delete your css if you have injected any.

    3. Unshrink field if you have already shrinked.

    4. Add page break to your form to fit it to A4 paper size. If you have already page break, please try to change page break position. 

    Please also note that when you add page break to your form or change position of them, there is still a possibility that the same problem will happen again. So, please try several times to get the best fit. Since, the code to download form as PDF seems have conflict if any of the above things exist.