What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Hi, I'm getting "the form is in restore mode" message

    Asked by Juanpablo046 on June 02, 2017 at 05:54 PM

    I think my account is not active, could you check?  I'm getting "the form is in restore mode" message


    User name juanpablo046

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike on June 02, 2017 at 10:10 PM

    Thank you for contacting us.

    Your account has been re-activated. The form should be active.

    If you need any further assistance, please let us know.