My account shows that I've used 3 of my five forms, but I have only created one. Please help!

  • MCAMF
    Asked on June 2, 2017 at 7:48 PM
  • Aurora JotForm Support
    Replied on June 3, 2017 at 12:36 AM

    Hello,

    I have checked your account and it shows two active forms, as shown below:

    My account shows that Ive used 3 of my five forms, but I have only created one Screenshot 20

    I hope this helps.

    Regards.

  • MCAMF
    Replied on June 3, 2017 at 11:43 AM
    Yes, after I emailed I looked around and found that I could delete forms. I
    apparently created two forms that were just headers. Thanks!
    However, I have two other questions:
    1. I am having a hard time setting up the calculation tool. I am trying to
    use it with a matrix that takes the number of each registration type,
    multiplies that by the registration fee to calculate the total due. See
    attached screenshot.
    2. When I try to add my stripe payment tool, I get an error message that
    says that I need to run the wizard for configurations but I can't find
    where that is. Can you point me in the right direction?
    [image: Inline image 1]
    ...
  • MCAMF
    Replied on June 3, 2017 at 12:43 PM
    Sorry, but I keep figuring things out as I wait for a response. I figured
    out the Swipe integration, but
    have a question about including both a
    product and donation on the form as it says only one payment filed may be
    used per form. Still working on the calculation...

    ...
  • Support_Management Jotform Support
    Replied on June 3, 2017 at 3:34 PM

    We strive to stick with 1 topic/question per thread so I moved your last question to a separate thread https://www.jotform.com/answers/1162632

    We'll have it addressed there shortly.