I don't receive the form submissions anymore. Why?

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    Asked on June 03, 2017 at 03:29 AM

    hello i don't receive the forms anymore is there a problem ? please help me sorry for my bad english

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    Answered on June 03, 2017 at 05:21 AM


    Thank you for contacting us.

    As I understood you correctly, you did not receive your Notification e-mails. Is that true? I have checked your forms and you have only one form which has the submissions. I have checked this form and could see that you have not set the Notification e-mail. As you can see below screenshot:

    If you set the Notification e-mail to your form, you can receive your submissions via e-mail. Here is a guide helps to you: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    If your problem is not it, please provide us more detail about your issue. 

    We will be waiting for your response and glad to solve your issue.