Cancel Order and Account

  • movinghelp
    Asked on June 3, 2017 at 10:50 AM

    I was recently chargede $90 for a yearly subscription but I no longer use your services and would like to cancel the subscription. I did not authorize the charge and need this taken care of.

     

    Thanks.

  • Mike_G JotForm Support
    Replied on June 3, 2017 at 11:17 AM

    As I was checking your account, I see that you have also sent us an email regarding your concern. My colleague, Aury, already responded to that email and mentioned that your subscription was already canceled and a refund is already being processed. 

    Thank you.