Background image not showing up

  • Kayla_Hughes
    Asked on June 3, 2017 at 1:32 PM

    Hi, I have a background image set on this form: https://www.jotform.com/build/71434777720157

    It shows in the builder but not in the preview or live mode. Instead, it just has an entirely green background. Any ideas why?

  • Support_Management Jotform Support
    Replied on June 3, 2017 at 4:23 PM

    Hi there too 😊 You mentioned you have a background image set on your form but when I logged in to your account to check the form, the Form Builder doesn't have a background image set.

    Background image not showing up Image 1 Screenshot 20

    To add a background image to your form, just click the blue FORM DESIGNER icon on the right > go to the COLORS tab > then on the PAGE IMAGE section, click CHOOSE A FILE and upload the image you want to use.

    In case we misunderstood your question, just get back to us with a bit more info so we can better assist you.