What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Background image not showing up

    Asked by Kayla_Hughes on June 03, 2017 at 01:32 PM

    Hi, I have a background image set on this form: https://www.jotform.com/build/71434777720157

    It shows in the builder but not in the preview or live mode. Instead, it just has an entirely green background. Any ideas why?

    Page URL:
    https://www.jotform.com/build/71434777720157

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    JotForm Support

    Answered by Jim_R on June 03, 2017 at 04:23 PM

    Hi there too 😊 You mentioned you have a background image set on your form but when I logged in to your account to check the form, the Form Builder doesn't have a background image set.

    To add a background image to your form, just click the blue FORM DESIGNER icon on the right > go to the COLORS tab > then on the PAGE IMAGE section, click CHOOSE A FILE and upload the image you want to use.

    In case we misunderstood your question, just get back to us with a bit more info so we can better assist you.