What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why can I not upload videos from my iPad to my new form

    Asked by WLMgolf  on June 03, 2017 at 02:25 PM

    Why can I not upload videos from my iPad to my new form I have created 

  • Profile Image
    JotForm Support

    Answered by Mike on June 03, 2017 at 05:26 PM

    Please try adding * to allowed file types, and also consider increasing the max file size limit. For example, to set a 100 MB limit set the KB value to 102400.

    If this does not help, let us know if you get any errors.