What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Error message saying form is disabled

    Asked by beautyoutofashesco on June 03, 2017 at 06:15 PM

    Hi there,

    Trying to figure out how to use JotForm and I finally created a form and it gave me an error message saying the form is disabled. Not sure how to fix it. Also, is there a way to embed the form in the sidebar of a Wordpress website?

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    JotForm Support

    Answered by Kevin_G on June 03, 2017 at 09:25 PM

    Apologies for the inconvenience this may have caused to you. 

    An account can be suspended due to phishing suspicious; however, I have checked your account and I can see you're not asking for information that violates our terms so I have reactivated your account now. 

    I would suggest you to check our terms so you know why you can be suspended: http://www.jotform.com/terms/ 

    If you have any question, please let us know.