What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is the 10GB file storage in the Bronze plan monthly?

    Asked by tesoreria on June 04, 2017 at 02:06 PM

    actualmente tengo un plan silver, los 10 GB que tengo de espacio son mensuales o es anual? gracias

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    JotForm Support

    Answered by Welvin on June 04, 2017 at 04:19 PM

    The File Storage is a fixed limit. It's not a monthly one. You can only restore the file storage limit by deleting your form submissions with file uploads in it. Note that before deleting submissions, make sure that you have already downloaded them including the files.