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    Why is an old email address still being used in the test email, when I changed it?

    Asked by Jason Gennings on July 25, 2012 at 12:14 PM

    I just changed the notification email address to a different one, saved it, and hit test email and it sends it to the old email address. It shows the new email I just entered in the notification form, but it continually uses the old email. Ideas?

    Page URL:
    http://www.jotformpro.com/form/10882622254

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    JotForm Support

    Answered by abajan on July 25, 2012 at 12:37 PM

    Hi Jason

    That notification has a condition attached to it to send it to your old address and it will be sent to that address regardless of what address happens to be in the Recipient E-mail field of the said notification. So, the solution is to change the address in the condition to that currently in the notification.

    If you require clarification on this, please let us know.


    Wayne