What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    access to folders

    Asked by Zowiemonster on June 04, 2017 at 10:58 PM

    As a user of an account how can I move forms into already created folders?

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    JotForm Support

    Answered by liyam on June 05, 2017 at 01:07 AM


    The steps for assigning a form into the folder are as follows:

    1) select the form/s you would like to assign forms

    2) Click the Folders button above the forms list

    3) Select the folders where you want your form/s to appear

    4) Click the Apply text

    On the other hand, the forms in the list are also draggable so you can just click and drag the form into the folder list and it should also do the same

    If you have questions, please let us know.

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    Answered by Zowiemonster on June 05, 2017 at 01:18 AM

    I am a user on the account with access to folders but I can't assign anything.. checkout the screen shot

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    JotForm Support

    Answered by seth on June 05, 2017 at 02:32 AM


    I checked your account and see that you are a sub-user of the account natioanlofficeusapl. Hence, you are not authorised to classify the forms that are owned by natioanlofficeusapl. Please ask the form owner account to categorise the forms into folders.

    I hope this answer helps. Please don't hesitate to contact us for your further queries.


    All the best!