What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to delete data to create more space?

    Asked by damiencrawford on June 05, 2017 at 01:14 AM
  • Profile Image
    JotForm Support

    Answered by John_Benson on June 05, 2017 at 02:39 AM

    I checked your account and it is under the Bronze plan. I can see that your File Upload space is now 7.20 GB and the limit for the Bronze plan is 10 GB

    To clear your File Upload space, you need to delete the submissions with the attachment file. Keep in mind that deleted submissions is not recoverable. I suggest you download the submissions and submission files before deleting it.

    Here are the list of the guides:

    How-to-Download-the-Submission-Files
    How-to-Download-Form-Submissions-as-Excel-CSV-PDF
    How-to-Delete-Form-Submission-Data

    If you have questions or need further assistance, please contact us again.