Upload space full

  • Profile Image
    guille10k
    Asked on June 05, 2017 at 04:22 AM

    Hi, 

     

    Even if I deleted all the submissions, the upload space still shows as full, and I can't use the form with my clients. What do I need to do?

     

    Thanks

     

     

  • Profile Image
    liyam
    Answered on June 05, 2017 at 04:38 AM

    Hello guille10k,

    I checked your account and it appears that the uploads counter did not update right away after you have deleted the submissions. I have now corrected it and reactivated your account. You should be able to access your forms now.

    If you have other questions, please let us know.

    Thanks.