What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upload space full

    Asked by guille10k on June 05, 2017 at 04:22 AM



    Even if I deleted all the submissions, the upload space still shows as full, and I can't use the form with my clients. What do I need to do?





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    JotForm Support

    Answered by liyam on June 05, 2017 at 04:38 AM

    Hello guille10k,

    I checked your account and it appears that the uploads counter did not update right away after you have deleted the submissions. I have now corrected it and reactivated your account. You should be able to access your forms now.

    If you have other questions, please let us know.