What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Problems in creating Workflow for a form i created

    Asked by rashadz on June 05, 2017 at 06:52 AM

    Dear Team,


    I was trying to create a form with workflow and conditions however the email flow is not properly working.

    Can we discuss this over the phone?

    Your solution is very interesting but i need to understand what is the problem.



  • Profile Image
    JotForm Support

    Answered by candy on June 05, 2017 at 08:12 AM


    Unfortunately, we do not offer a phone support. Please explain your problem detailed here in order to get assistance. 

    Also, please check the following guide in order to learn more about emails based on conditions: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer 

    I hope this helps.

    Thank you.