What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Who can be notified automatically via email once someone completes an on-line form and how do we set it up?

    Asked by joecarroll18 on June 05, 2017 at 08:04 AM
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    JotForm Support

    Answered by ashwin_d on June 05, 2017 at 09:31 AM

    Hello joecarroll18,

    You can send submission email to be sent to any email address. You need to add notification email alert in your form and set the "Recipient Email' to desired email address on which you want to receive submission emails. The following guide should help you how to add notification email alert in form:  https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    You may also like to take a look at the following guide which should help you how to set recipient email:  https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email

    If you want to send submission email to the user who submitted form, you need to add form auto-responder email alert in form. The following guide should help you:  https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!