What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Username change

    Asked by iakofcstatewarden on June 05, 2017 at 09:40 AM

    Is there a way to change the username? If possible, we would like to change it to be more universal for our organization. We are planning to grow our usage of this platform and want to ensure we are prepared.




    Paul Lee

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    JotForm Support

    Answered by amy on June 05, 2017 at 11:15 AM

    Hi Paul,

    Only administrator and forum supporters can change your username.

    We can help you in changing your username. Please provide at least 3 so that we can check for its availability. Please take note that period "." and spaces are not allowed.

    Note: If you are using custom URL (how to create a custom URL of a form) for your form, it will no longer work since the username got changed. You will need to change the URL to have the new username in it instead.

    We'll wait for your reply.

    Thank you.