What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to talk to someone about our account DO NOT CANCEL OUR ACCOUNT

    Asked by labviewpartnerprogram on June 05, 2017 at 11:21 AM

    I upgraded to Bronze with yearly payment on Friday. Why are you sending multiple emails about cancelling and refunding?

    We want Bronze account, paid yearly, my credit card ending 2262.

    Call me at 512-683-5450 or email me at holly.drazich@ni.com

    Thank you.

    Holly

    Page URL:
    https://www.jotform.com/myforms

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    JotForm Support

    Answered by Aury on June 05, 2017 at 11:54 AM

    Hello Holly,

    This issue is solved already in emails I just answered.

    If you have additional questions, please let us know.

    Regards.