What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    URGENT: This form is not working just goes to

    Asked by RoyalCityRealty on June 05, 2017 at 11:36 AM

    Hi, 

     

    This form is not working just goes to "please wait" and stays there forever... https://form.jotform.ca/70992126072254

     

    We need to use iframe bc none of the other embed tools are working without causing errors on the pages!? When will this be fixed? 

     

    I love jotforms but this has been a huge nightmare. I would like to be able to use the lightbox/ popup options without seeing errors. 

     

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    JotForm Support

    Answered by BDAVID on June 05, 2017 at 01:00 PM

    I would suggest you to embed your form using the Iframe code, but without the script part: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the Iframe part in your webpage, example:

    If the issue persist, please share the URL of the webpage where you have embedded your form, so we can test further.

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    Answered by RoyalCityRealty on June 05, 2017 at 02:42 PM

    Okay... so when I embed the iframe and remove the script segment... 

    I need to fix the formatting, when I change scrolling to yes and increase the height - NOTHING HAPPENS?!? 

     

    why can't I customize it? I can only see the top part of the form and there is no scrolling. 

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    JotForm Support

    Answered by BDAVID on June 05, 2017 at 04:17 PM

    Please provide us the URL of the page where the form is embedded, so we can inspect further.