- rmacluanAsked on June 05, 2017 at 12:29 PM
How can I reset the form count showing one response is "unread" when all are read?
- AIDANAnswered on June 05, 2017 at 01:50 PM
Could you please point us to the form where you have this incorrectly marked unread submission, so we can inspect and assist you better? Thank you in advance.
- rmacluanAnswered on June 05, 2017 at 08:15 PM
Sure. it this one: https://form.jotformpro.com/71346440538961
- JotForm Supportashwin_dAnswered on June 06, 2017 at 12:36 AM
I did check your form's submission page and you do not have any unread submissions but unread flag of 1 is displayed. It seems when the submissions were read, the unread flag was refreshed automatically.
Please note that you can manually mark the submissions as read. Please check the screenshot below: