What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I want Auto responder email to have a same link as thank you page

    Asked by citydogcountrydogtraining on June 05, 2017 at 12:29 PM

    It is possible to place a dynamic prepopulation link that is the same as the link on the Thank You Page on my first form in the auto responder email to client from the first form?    So that if for some reason they aren't redirected, or if they are redirected and don't have time at that moment to fill out the second form they can go back to their email and find the link?   Also, if they pay by paypal in the first form and don't "return to merchant" when they are  finished paying they will completely miss the second form and it is very important and we don't want them to fill out a lot of the same information twice.

    There is an example.

    Our Private train contract https://form.jotform.us/71501722384148 

    is supposed to feeds into our Questionnaire.

    I've tested it and it works but when a client used it we got the contract submittedd but not the Questionnaire and I have no way to redirect them to a version of the second form that already has some of the fields pre-populated from the first form.   they are going to have to fill out a lot of the form again and that's going to frustrate our clients.   Can you help?

  • Profile Image
    JotForm Support

    Answered by Kiran on June 05, 2017 at 02:09 PM

    I have checked your JotForm and see that the Thank you page is redirected to a different form with prefilled data. If you want the same URL to be included in the Autoresponder email, you may just copy the link normally from the Thank you page to the Autoresponder so that it should be working fine. 

    Please give it a try and let us know if you need any further assistance. We will be happy to help.