What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I cancel my subscription?

    Asked by Freshtog on June 05, 2017 at 01:11 PM

    I no longer need this service for my business, thank you.

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    JotForm Support

    Answered by AIDAN on June 05, 2017 at 02:25 PM

    I have checked your account and found that you have successfully canceled your subscription. Your account downgrade is scheduled at period end, that is July 5th 2017, and you don't need to perform any further actions.

    I hope this helps. If you need further assistance please let us know. Thank you.