What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Secure Forms

    Asked by Pamela Cendejas on July 25, 2012 at 05:54 PM

    I am a Virtual Assistant for several Realtors.  One realtor would like to make his registration forms secure.  He has an SSL through Go Daddy.  Is there any way to use that SSL on Jot Forms to make them secure?

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    Answered by jeanettebmz on July 25, 2012 at 06:14 PM

    Yes, you can recieve SSL submissions. Please take a look at this guide for further details

    Just have in mind that on a free subscription, you have a monthly limit of 10 SSL submissions

     

    Cheers!

    Jeanette

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    Answered by dannybeen on July 25, 2012 at 07:14 PM

    I did what the guide suggested.  I put the secure link in a Jot Form iframe.  When I am in "view", the https shows up.  However, when I look at it "live", there's no https.

    Is there an extra step that I need to take when using an iframe?  

    Thank  you.

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    Answered by jeanettebmz on July 25, 2012 at 07:43 PM

    When you Go to Setup & Embed > Embed Form
    then you choose Source then select the "Secure Form" check box

     

    You should immediately click on the iFrame icon (double check the check box is tick)  , then you need to grab the code from the text area

    Make sure the URL within the iframe code is  https://secure.jotform.com/form/yourformID

    If that is not the case, you should change it manually(as shown above in bold) before to paste it into your page's code (if you haven't done that, please remove the previous embedded code first)


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    Answered by dannybeen on July 25, 2012 at 07:52 PM

    I've tried both those things.  Anymore suggestions?

    Thanks!

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    Answered by jeanettebmz on July 25, 2012 at 08:05 PM

    Did you try to change the url in bold , within your page's code where the iframe code of the form is embedded?

    Can you please provide me with the URL of your page?

    Thanks!