What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to remove JotForm Branding or make it smaller?

    Asked by Alex Palko  on June 05, 2017 at 02:53 PM

    Form changed on my website. It previously said Powered by jotform in small greyscale font. Now it has been replaced by a very large essentially an ad. Please change that back to how it was, or remove it completely. My name is alex palko and my number is 516-736-2295

    Page URL:
    www.pipelineco.com

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    JotForm Support

    Answered by BDAVID on June 05, 2017 at 04:52 PM

    The JotForm footer is something that has been recently implemented to all free accounts. The option to remove it is only available for paid accounts.

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    Answered by Alex Palko  on June 05, 2017 at 05:43 PM
    I am a startup and not in a position to pay for your service. Can you please as a courtesy remove the footer for 30 days while I adjust my website to not include your form if you don’t want me to without the footer.
    Or as an alternative, I would be happy to keep your “powered by jotform” on my website, but I cant keep the footer.
    Kindest Regards,
    Alex Palko, President

    alex.palko@pipelineco.com
    516.736.2295 

    www.pipelineco.com
    [id:image001.png@01D29FE8.C0CC76E0]
    ...
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    JotForm Support

    Answered by BDAVID on June 05, 2017 at 06:47 PM

    Unfortunately, there is no way for us to remove it. The option becomes available for paid users only.

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    Answered by Alex Palko  on June 05, 2017 at 07:43 PM
    It is an extremely lousy business practice to do that without notifying your users, even your free users. Very very disappointing that you are not offering any type of make good.
    Kindest Regards,
    Alex Palko, President

    alex.palko@pipelineco.com
    516.736.2295 

    www.pipelineco.com
    [id:image001.png@01D29FE8.C0CC76E0]
    ...