How to remove JotForm Branding or make it smaller?

  • Alex Palko
    Asked on June 5, 2017 at 2:53 PM

    Form changed on my website. It previously said Powered by jotform in small greyscale font. Now it has been replaced by a very large essentially an ad. Please change that back to how it was, or remove it completely. My name is alex palko and my number is 516-736-2295

  • David JotForm Support Manager
    Replied on June 5, 2017 at 4:52 PM

    The JotForm footer is something that has been recently implemented to all free accounts. The option to remove it is only available for paid accounts.

  • Alex Palko
    Replied on June 5, 2017 at 5:43 PM
    I am a startup and not in a position to pay for your service. Can you please as a courtesy remove the footer for 30 days while I adjust my website to not include your form if you don’t want me to without the footer.
    Or as an alternative, I would be happy to keep your “powered by jotform” on my website, but I cant keep the footer.
    Kindest Regards,
    Alex Palko, President

    alex.palko@pipelineco.com
    516.736.2295 

    www.pipelineco.com
    [id:image001.png@01D29FE8.C0CC76E0]
    ...
  • David JotForm Support Manager
    Replied on June 5, 2017 at 6:47 PM

    Unfortunately, there is no way for us to remove it. The option becomes available for paid users only.

  • Alex Palko
    Replied on June 5, 2017 at 7:43 PM
    It is an extremely lousy business practice to do that without notifying your users, even your free users. Very very disappointing that you are not offering any type of make good.
    Kindest Regards,
    Alex Palko, President

    alex.palko@pipelineco.com
    516.736.2295 

    www.pipelineco.com
    [id:image001.png@01D29FE8.C0CC76E0]
    ...