Please cancel our Bronze membership

  • rhfishin
    Asked on June 5, 2017 at 3:49 PM

    I contacted Jotform in April to cancel the Bronze membership,

    which is $19 monthly. I received a reply saying that it had been

    canceled, but I noticed a charge of $19 on my May bank statement.

    We are a fishing club and only use Jotform once a year in March

    for online ticket sales for our annual Black Drum fishing tourney.

    Please, cancel the bronze membership and revert the membership

    back to the free starter status.

  • AIDAN
    Replied on June 5, 2017 at 6:30 PM

    I have canceled your Bronze membership and reverted your account to the Free status as per your request.

    If you need further assistance please let us know. We will be happy to help. Thank you.