Please cancel our Bronze membership

  • Profile Image
    Asked on June 05, 2017 at 03:49 PM

    I contacted Jotform in April to cancel the Bronze membership,

    which is $19 monthly. I received a reply saying that it had been

    canceled, but I noticed a charge of $19 on my May bank statement.

    We are a fishing club and only use Jotform once a year in March

    for online ticket sales for our annual Black Drum fishing tourney.

    Please, cancel the bronze membership and revert the membership

    back to the free starter status.

  • Profile Image
    Answered on June 05, 2017 at 06:30 PM

    I have canceled your Bronze membership and reverted your account to the Free status as per your request.

    If you need further assistance please let us know. We will be happy to help. Thank you.