What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why form is not allowing multiple entries?

    Asked by LittlePeopleOfTheWorld on June 05, 2017 at 04:10 PM

    We are trying to figure out how someone can reenter information that may be updated on a form. However it won't let you do more than one form. It blocks them saying this email has been uses. That is not helping.

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    JotForm Support

    Answered by Kevin_G on June 05, 2017 at 07:00 PM

    I can see you have some of your form with the unique submissions option enabled, I would suggest you to turn off this feature if you need your users to send you multiple submissions. I would also suggest you to check the unique question feature since may be some forms with this option enabled  too. 

    These guides will provide you with more information about these features: 

    How-to-Set-Unique-Submissions-on-a-Form

    How-to-set-Form-Limits-Based-on-a-Unique-Question

    Do let us know how it goes.