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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to reduce logo size on submission PDF

    Asked by sgambilldesign on June 05, 2017 at 05:10 PM

    When I am viewing submissions and click "Download as PDF", the logo at the top of the form is much larger than it appears on my online form.  

    Is there a way to download the PDF so that the logo is smaller? 

    In the screenshot attached, you'll see the form on the left, and the pdf on the right. 

    Page URL:
    https://form.jotform.com/71363827592969

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Mike on June 05, 2017 at 08:25 PM

    The workaround is to use an image with smaller dimensions on the form. In other words, you can re-size the image in some graphic editor, then re-upload the smaller image to your form. This will affect the submission PDFs too.

    If you need any further assistance, please let us know.

  • Profile Image

    Answered by sgambilldesign on June 06, 2017 at 09:06 AM

    Great!

     I have one other question on this form's submission PDF.  The "Terms & Conditions" section starts on page of the PDF. I don't have a page break in the form right there. Can this flow directly after the social media question instead o
    f jumping to the next page (so that we can reduce the number of pages in the doc)? 
  • Profile Image
    JotForm Developer

    Answered by Helen on June 06, 2017 at 10:11 AM

    Hello,

    I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there: https://www.jotform.com/answers/1164705

    Please let us know if you need any further assistance.