What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Jot form full.

    Asked by Charmaine Williams   on June 05, 2017 at 07:08 PM

    Received an email that said, 

    "You have reached your JotForm upload limit


    It seems like you have reached your upload limit. Free accounts are limited to 100.00 MB of upload space. Your forms will be disabled on Monday at 12pm EST. Since we understand that it can be an inconvenience to have your forms stop working because you reached your upload limit, we'd like to remind you that you can upgrade and your forms will be running smoothly again."


    My question are;

    1.which site is the form full on? www.StarEventMarketing.com or www.StarWeddingsandParties.com? 

    2. how do I delete files so I can clear some of the stuff I don't need on there.

    3. Is there an annual price for more space? So I don't have to pay monthly?


    Page URL:

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on June 05, 2017 at 11:00 PM

    There are two options:

    You can download all of your files in order to clear space up.

    You can upgrade to Bronze yearly $190 a year, or $19 a month.

    For now I have reactivated your account, so you can act quickly.