What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my form disabled?

    Asked by effortlesstravel on June 05, 2017 at 08:01 PM
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    JotForm Support

    Answered by Kiran on June 05, 2017 at 11:55 PM

    I see that the account is suspended because of the form titled "Effortless Travel/Outside Agents Consent Form for 1 Traveler". Unfortunately, It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.   

    It is required to accept our terms of usage and agree to delete the guilty fields on the form in order to activate your account. Please confirm so that we can activate your account.

    Thanks!