What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to show another form URL if account is overquota and the form is disabled.

    Asked by FSSAI on June 06, 2017 at 03:25 AM

    Regarding similar issue, if my submissions reach 100 and i don't want my audience to stop submitting within the same month.

    I want to provide a link to another clone jotform at the bottom of the disabled form that will say "If you are facing issues submitting this form click on <link to clone form>". Will I be able to do this or will the disabled form be completely unavailable? 

    Pls help as i am not in position to buy but need a workaround to collect approximately 1000-2000 submissions.

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    JotForm Support

    Answered by ashwin_d on June 06, 2017 at 03:39 AM

    Hello FSSAI,

    Unfortunately it is currently not possible to show any URL in form if it is disabled. Please note that if your account is over quota, all forms of your account will be disabled. Form is will be completely unavailable and it will not display any external content or URL.

    Please not that it is possible to increase your submission limit for free. Please check the screenshot below on how to increase your submission limit for free:

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!