What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Monthly form views

    Asked by olivia123 on June 06, 2017 at 03:54 AM

    Dear JOTFORM

    I Still have some questions need to clarify.

    1. If I didn't upgrade my account with over 1,000 monthly form view, does my member still can fill in the form that I build? 

    2. If I pay the price to upgrade the account, will I received the invoice with my company's VAT number?
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    JotForm Support

    Answered by John_Benson on June 06, 2017 at 04:21 AM

    Upon checking, your account is now over the limit. Your forms will be disabled and it will not be useable until the monthly limit reset which always happens every first day of the month. This image or warning message will appear on your form when it is over the limit: 

    For your other question, I have created a new thread so we can assist you properly. Please wait for our response shortly on this URL: https://www.jotform.com/answers/1164446

    Thank you.