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omatuskaAsked on June 6, 2017 at 5:42 AM
I checked my account setting and also my spam folder and I am not receiving invoices by email. Can you please fix this?
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HelenReplied on June 6, 2017 at 7:18 AM
Hello,
Thank you for contacting us.
You can check your invoices in your JotForm account. Please follow these steps:
1. Log in to your account.
2. Go to your Billing page: https://www.jotform.com/myaccount/billing
3. Scroll down and click the View button in the Invoices section.
Also, here is a guide helps to you: https://www.jotform.com/help/329-How-to-Check-Invoices
I hope it helps to you. Please let us know if you need any further assistance.
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omatuskaReplied on June 6, 2017 at 7:51 AM
Thank you for your answer. Can I receive invoices by email?
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amyReplied on June 6, 2017 at 9:20 AM
Hi,
Unfortunately, we have no option for this request. We don't send invoices by email. The only way to check your invoices is like as my colleague has mentioned.
Thank you.
Regards.