What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am receiving the emails empty

    Asked by qrcshr123 on June 06, 2017 at 07:15 AM

    Dear Jotform,

    Just recently the emails I receive from Jotform are empty, could you please help me with this issue 

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    JotForm Support

    Answered by seth on June 06, 2017 at 08:38 AM


    I checked the form "https://www.jotform.com/63610403890350" and the emails associated with this form, and I see that the emails were sent properly and the content is filled with the submission data.

    Can you please specify the form that you are having issues with? We would like to investigate the issue in details.

    Awaiting your response.

    Thank you.