What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I customize PDF Submissions?

    Asked by sgambilldesign on June 06, 2017 at 10:10 AM
     I have one other question on this form's submission PDF.  The "Terms & Conditions" section starts on page of the PDF. I don't have a page break in the form right there. Can this flow directly after the social media question instead o
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    JotForm Developer

    Answered by Helen on June 06, 2017 at 10:22 AM


    Thank you for contacting us.

    You can customize the PDF form of your submission. Please follow these steps:

    1. Go to your Submissions page and click PDF at the top of the submission page. Then click Customize PDF button.

    2. Now, you can edit, delete or move your fields and click "Save". 

    Here is a guide helps to you: https://www.jotform.com/help/384-How-to-Customize-PDF-Submissions-Report

    I hope it helps. If you have any questions or issue, please do not hesitate to contact us.

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    Answered by sgambilldesign on June 06, 2017 at 11:00 AM

    This looks helpful!  However, when I click on "Customize PDF", the Terms and conditions section looks like it would fall between pages 3 and 4 (screenshot below).  However, when I download the PDF, the terms and conditions section is completely on page 4.  Is there any way to adjust this?  Same thing is happening with the Rules and Regulations section as well. 


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    JotForm Support

    Answered by david on June 06, 2017 at 11:46 AM

    I believe the submission PDF attempts to keep fields and their text on the same page.  Splitting that text to two or more separate fields should allow for splitting it between two pages.