I have a field with 8 characters and need to increase the field to 10 characters how do I do this

  • Profile Image
    poodlelady25
    Asked on June 06, 2017 at 10:40 AM

    In my form, I ask user to submit an id # which was originally 8 digits.  It is now 10 digits and I don't know how to lengthen to field to give the user the option to enter up to 10 digits

  • Profile Image
    BJoanna
    Answered on June 06, 2017 at 11:57 AM

    Is your issue related to fields "MI Health No." of your form https://www.jotform.com/51633064594154

    When did you created that form? I have tested your form and I saw that fields are limited to 8 characters. I also saw that those fields are Number fields. However I was not able to increase limit to 10 characters. 

    I think that that form was created in Version 3 of our form builder and that those fields are actually Text Box fields with numeric validation, that is set to 10 characters.

    You would need to remove all "MI Health No." fields from your form and add new Short Text Entry fields instead. Then set validation to Numeric and set Limit Entry to 10. 

    On my cloned form I have changed the fields. Here is my form: https://form.jotformpro.com/71564774287974

    Feel free to test it and clone it.

    Please note that on my demo form I have not updated conditions for new fields. 

     

    Hope this will help. Let us know if you need further assistance.