What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to update my subcription payment method

    Asked by wyocatholic on June 06, 2017 at 10:52 AM

    I would like to update my credit card information.

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    JotForm Support

    Answered by david on June 06, 2017 at 11:38 AM

    You can update your billing information from your account billing page.  Here is our guide on how to do so:

    https://www.jotform.com/help/330-How-to-Update-My-Subscription-s-Payment-Method-FastSpring-

    And here is a direct link to the billing page:

    https://www.jotform.com/myaccount/billing