How can I integrate a cancellation option for user?

  • oreland
    Asked on June 6, 2017 at 1:15 PM

    hello, I'm using your simple registration form template and was wondering if there is an available option for the user to cancel their registration after they have submitted the form. And also if there is a way I can be notified of the cancelation. Thank you!

  • David JotForm Support
    Replied on June 6, 2017 at 2:25 PM

    You could add a section to the form for cancellation details.  Then, add an edit submission link to the autoresponder email:

    https://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    In the settings for both your notification and autoresponder email, make sure that "Send on edit" is enabled:

    How can I integrate a cancellation option for user? Image 1 Screenshot 20

    That way, if any edits are made to the submission both you and the user will receive a confirmation when the edit is submitted.