Disable form encryption

  • Profile Image
    Tribbey
    Asked on June 06, 2017 at 01:31 PM

    Greetings,

     

    I activated the private key. However, I cannot open my forms on another computer. I don't have the other computer. I need help removing this feature. I am unable to locate how to remove this.

     

    Thank you.

  • Profile Image
    Sven
    Answered on June 06, 2017 at 02:17 PM

    Hi, 

    You can disable form encryption by clicking on SETTINGS > FORM SETTINGS > and scroll down to find "Encrypt form data" and set that to NO.

    However, please note that by disabling the form encryption, you will not be able to retrieve the data that was submitted when the form was encryption without the key.

     

    Thank you!