One of my "fields" (the most crucial), the Lead Source has disappeared off of over 3000 of my Leads in Jotform.

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    Asked on January 14, 2011 at 03:04 PM

    The Lead Source used to show up from the inception of form but now has disappeared and only shows from December 8th forward. How can I retrieve this valuable informaton?

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    Answered on January 15, 2011 at 05:47 AM

    You seem to have deleted the field, and re-created it. I have spent over half an hour to find your missing data on the backups but couldn't find a "Lead Source" question on the older version of the form. What exactly was the question label on the older one?

    We don't usually do this for any users. But I have done it since you are a Premium user. However, in the future please be carful about deleting any field that has real data in the database.