What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I cancel my subscription?

    Asked by Susan6301 on June 06, 2017 at 03:05 PM
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    JotForm Support

    Answered by John_Benson on June 06, 2017 at 04:27 PM

    To downgrade your paid account back in the free account, please follow this guide: How-to-Downgrade-Subscription-Back-to-Free-Account

    Upon checking your account, I can see that your account will be downgraded on 06/11/2017 back to the Free account. 

    Hope that helps. If you have questions, please contact us again. Thank you.