- padretojoAsked on June 06, 2017 at 03:57 PM
When i put a dynamic qr code on a form, the browser presents a page with this message below:
"Secure connection failed
An error occurred while connecting to form.jotformeu.com. SSL received a record that exceeded the maximum allowed size. Error Code: SSL_ERROR_RX_RECORD_TOO_LONG"
How can we solve this issue?
- JotForm SupportKevin_GAnswered on June 06, 2017 at 05:41 PM
I have tested one of the forms you have with the Dynamic QR Code widget and I can see it works fine:
Does the error happens when you load the direct link to your form or have you embedded it in a webpage?
Please, try updating the widget and in case that does not help, you could completely delete it and add it once again to your form.
Here's also a demo form you may take a look on, see if the same error happens: https://form.jotformpro.com/61108774602958
Let us know how it goes.
- JotForm SupportNik_CAnswered on June 08, 2017 at 06:29 AM
I opened a new thread for your last question and we'll attend it here: https://www.jotform.com/answers/1167168