What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I would like to downgrade my account

    Asked by coredance on June 06, 2017 at 04:21 PM

    I want to downgrade to the free account, since I don't think I need all the space that comes with the Bronze plan. I was worried that by clicking "downgrade" my account would be deleted. To be clear, I want to keep my account with Jotform, I just want to switch from Bronze to free

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    JotForm Support

    Answered by Welvin on June 06, 2017 at 05:39 PM

    Clicking the downgrade button will just set back your account to the free plan, the system will not close it. Also, users don't have the option to delete an account. Just downgrade, you should be fine. You can still login after.