- dancebtcAsked on June 06, 2017 at 05:35 PM
We are making progress. I just submitted 3 test entries to our form and received an email notification for all 3 however, only the first form was saved - which was the case when I first submitted this question. So, I submitted test 1 66, test 2 66 test 3 66. only test 1 66 was saved. There is a test jotform which was submitted by whoever responded to my question - and the response was likewise that there was more than one submission. The called William was submitted by a faculty member and she was on her 11th submission when I notified her to stop, the one called Rachel was submitted by another faculty member and that was the first of 4 entries. I do not know what is wrong. We have had no problems in the past and I cant find any differences in the setting from the spring evaluation form and the previous fall evaluation form which worked correctly.
the url of the form is https://form.jotform.us/71164864284159
- JotForm SupportWelvinAnswered on June 06, 2017 at 07:06 PM
I'm sorry, but this is a bit strange. I checked your email history, only one email is showing up as sent, and that was your Test 1 66. Here's how you can access the history in your account:
The submissions limit in the form is disabled. I see no reason why you won't see the submissions if they are successfully sent in the form. Again, perhaps you've made it on the other form?
I will investigate further and let you know.
- JotForm SupportWelvinAnswered on June 06, 2017 at 07:16 PM
I've found it now. It appears that you have a link in the thank you page of the form https://form.jotform.us/71164864284159 that is set to open a new form which is http://www.jotform.us/form/70175913527155.
I've found your tests on this form, test 2 66 and test 66.
I would suggest correcting the link so your faculty member can submit a new entry on the same form instead of the other form.