What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to change the file upload size?

    Asked by vim00010 on June 07, 2017 at 06:19 AM

    I have a form with a file upload section. 

     

    The idea of the form is to capture images using iphones. 

     

    the file size says it cannot be bigger than 1024kb- but a standard photo taken on a phone exceeds this & therefore our users cannot upload their images. 

     

    what can i do about this? 

  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 07, 2017 at 08:57 AM

    Hello vim00010,

    Please note that by default, file upload fields have upload limit of 1024kb but it is possible to increase it. You may like to take a look at the following guide which should help you on how to change file upload size limit:  https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!